Paul Herdsman is a businessman and entrepreneur with tremendous experience with marketing and sales, business growth and development, retaining customers and customer acquisition. Paul Herdsman is the co-founder of NICE Global. The company is based in Jamaica and is focused on providing out-sourcing services regarding a variety of business processes. The services provided by NICE are working to assist existing companies with customer retention while lowering overhead costs and customer contact increase for the purpose of providing profits.
NICE Global also provides the groundwork for companies to determine employee success and provide a variety of reward programs to keep morale high and determination even greater. The goal is to help companies encourage and maintain a culture of family within the companies that utilize their services. NICE and Herdsman recognizes the all-important link between team work and success.
Herdsman worked in a variety of management roles prior to establishing NICE. He is a problem solver by nature and that was one of the his greatest assets when he decided to take on the entrepreneurial path.
Paul also looked at streamlining the customer service process to increase business success. While working within the realm of out-sourcing some large business management entities, customer service was being utilized from five different countries. This type of customer service usage was only effective until a certain point of business growth.
This was the impetus to forming NICE in order to bring such service to a nearby physical location and utilizing near shore locations. Montego Bay, Jamaica was the most logical choice for providing the necessary workforce. Company operation was brought under one roof and that was the beginning of NICE. The company business plan is directly proportional to the success of the clients the company serves. NICE Global was off to a flying start from the day to day operational tasks. Read This Article for additional information.
Building a core group of team members that inspired loyalty was the number one objective when Herdsman began assembling his team. Paul Herdsman appreciated the hard work that was put forth when building his team and that became part of the success of the initial startup for his company.